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Elder Abusescreening and referral protocols for abuse, neglect & exploitation

Developed by the Benjamin Rose Institute on Aging

Ohio Department of Aging

This online training on abuse, neglect and exploitation was specially developed and tested for care managers participating in the MyCare Ohio Demonstration. MyCare Ohio is coordinating care for individuals eligible for both Medicare and Medicaid and is being implemented in 29 counties in Ohio. MyCare Ohio participants are likely to be older and/or disabled, have lower incomes, and serious limitations in activities of daily living—all of which leaves them at greater risk for abuse. As a result, it is important that care managers who coordinate their care receive training on how to recognize and report abuse.

Learn how to recognize and report abuse in three online learning modules:

Module 1: Background information on abuse such as the five types of abuse, prevalence, and common characteristics of victims and perpetrators.

Module 2: Screening for abuse using the Recognizing Abuse Tool and tips for communicating with potential victims and perpetrators of abuse.

Module 3: The process for reporting known and suspected cases to authorities based on Ohio laws.

All modules are about an hour long and each module has a pre and post-training survey attached to it.

As of August, 2015, more than 450 care managers have registered for the training and 222 have completed all three modules.

Earn Professional Credit:

This activity has been approved by the State of Ohio Counselor, Social Worker & Marriage & Family Therapist Board for 1 contact hour for social workers (Provider #: RSX058915) for each completed module, for a total of up to 3 contact hours. The Ohio Board of Nursing accepts events approved for social workers for continuing nursing education. Program participation at 100% and completion of the post-training evaluation is required to receive contact hours.

If you have any questions, please email

Funded by a grant from the Ohio Department of Aging (ODA) received through the Administration for Community Living. We would like to thank Karla Warren, our program officer at ODA and the Advisory Council who guided the development of the training.

Farida Ejaz, PhD, LISW-S; Benjamin Rose Institute on Aging (BRIA)
Ashley Bukach, BS; BRIA
Alycia Conway, BS; BRIA
Mahum Abbas, BS; BRIA
Georgia Anetzberger, PhD, LISW-S (Private Consultant)
With guidance from: Ohio Department of Aging & the Elder Abuse Prevention Advisory Council

*The term abuse is generally used to cover abuse, neglect and exploitation.

Effectiveness of Online Training Modules on Abuse, Neglect, and Exploitation for Care Managers in MyCare Ohio

Development of Online Training Modules on Abuse, Neglect, and Exploitation for Care Managers in MyCare Ohio

*Person depicted in photo is a model.