Behavioral Health Services
(Current as of June 29, 2020 at 10:00 PM)
We will continue to offer telehealth and virtual services where possible.
We have begun to offer some of our behavioral health services in the home and in-person at our headquarters. Currently, appointments can be made for in-person counseling and case management. Beginning the week of July 8, in-person Day Treatment will be offered on a limited basis at our headquarters.
For all in-person visits, the following restrictions apply:
- All appointments must be scheduled in advance.
- Clients with an appointment will be contacted within 24-hours prior to the appointment to complete a brief screening questionnaire over the phone.
- All in-person visits require both the staff member and the client (and any accompanying support persons) to wear a facial covering (non-medical mask).
- Benjamin Rose will provide a facial covering to any clients and support persons who do not have one.
- If the client or support person refuses, the visit will need to be conducted over the phone. If the client is upset, they may initiate a grievance at his/her discretion by contacting the Client Rights Officer at 216-791-8000.
If the appointment takes place at Benjamin Rose headquarters, the following restrictions apply:
- Only the client with an appointment may enter the building. Exceptions include:
- A caregiver who is legally authorized to make decisions for the client;
- A support person for an individual with developmental disabilities, physical disabilities/limitations or cognitive impairment who requires assistance; and
- A support person for a client who has delirium and/or dementia where the presence of the visitor is necessary to reduce the client’s delirium, reduce the risk of falls or other injury, and otherwise reduce the risk of medical or clinical harm.
- The client’s temperature will be checked before he/she enters the building. If the client is accompanied by a support person, that person’s temperature will also be checked.
- Minor children are not permitted in Benjamin Rose locations. Children cannot be left unattended in vehicles on Benjamin Rose premises or parking lots.
If the appointment takes place in the client’s home:
- The staff member will take precautions to sanitize their equipment prior to entering the home and will wear a facial covering (non-medical mask).
- The staff member will maintain a safe 6 ft distance at all times.
- Staff members will also take the following precautions before entering the home:
- Taking their temperature each day before going to work
- Washing hands thoroughly before leaving for the in-home visit
- Bringing the minimum necessary items to complete their job, such laptop, pens, notepad, facial covering, hand sanitizer, disinfectant wipes, tissues and a garbage bag for disposable items
If you have questions or concerns during the closure, please call 216.373.1784 or email email@example.com. For updates on Benjamin Rose Institute on Aging’s response to the COVID-19, please visit www.benrose.org/COVID-19.
Behavioral Health Services from Benjamin Rose Institute on Aging can enhance the life of a loved one with mental illness by providing holistic mental health care, which will enable them to continue living in their homes or in the most comfortable environment to them. Our services are also available to caregivers of older adults in need of support and counseling.
With our assistance, you or your loved one will be empowered to manage mental or emotional problems such as depression, anxiety, bipolar disorder, schizophrenia and hoarding disorder.
Our trained intake specialist will provide a comprehensive assessment to help you and your loved one determine the most appropriate behavioral health treatment, or other services from Benjamin Rose, that address their individual needs. During the intake process, payment options will be discussed, including approved insurance providers, such as Medicare and Medicaid plans. To be eligible to receive our Behavioral Health Services, you or your loved one must be aged 55 or older.
We are a member of the Mental Health & Addiction Advocacy Coalition (MHAC) and The Ohio Council of Behavioral Health & Family Services Providers, both of which support advocacy for your loved one’s mental health needs on a local and state level. We are also a member and co-chair of the Hoarding Connection of Cuyahoga County, and are a contract agency of the Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board of Cuyahoga County.
We have received accreditation through CARF and are certified by the Ohio Department of Mental Health and Addiction Services (OhioMHAS) to provide the following behavioral health services and activities:
Therapeutic Behavioral Services (TBS)
These intensive short-term services help enable a loved one with mental illness to continue to live in their home or in a comfortable environment to them.
Community Psychiatric Supportive Treatment (CPST)
Our CPST services support a partnership between your loved one and their caseworker, helping to develop a person-centered treatment plan which will assist your loved one in managing their mental health conditions. The case manager can support your loved one in making connections to psychiatric and medical care, housing and other entitlements which will help improve their quality of life and independence. As a part of the treatment plan, a case manager will determine the number of sessions that are needed to address your loved one’s specific needs.
Our one-on-one counseling sessions provide support from licensed social workers to loved ones who are experiencing issues due to concerns such as chronic illness, trauma, grief, loss, relationship problems or ongoing mental health issues.
Mental Health Day Treatment - OFFERED THROUGH TELEHEALTH
This program is designed to provide intensive three-hour group therapy for a loved one living with a severe mental illness, or one who has been discharged from a psychiatric hospital but is still in need of intensive therapy.
The program consists of face-to-face group therapy provided by licensed mental health professionals who can address the individualized needs of your loved one such as:
- Mental health concerns
- Coping skills
- Medication management
- Relationship and social skills
- Conflict resolution
- Emotion/behavior management
The Mental Health Day Treatment Program is located at Margaret Wagner House.
For more information, call (216) 791-8000 or e-mail firstname.lastname@example.org.
We are proud partners with the ADAMHS Board of Cuyahoga County, which works with us on programs and projects. We are also proud to partner with the National Alliance on Mental Health (NAMI) Greater Cleveland and the Cuyahoga County Department of Senior and Adult Services, both of which are vital resources for community referrals. We also partner with Frontline Services for 24-hour crisis support, and the Hoarding Connection of Cuyahoga County to provide helpful resources and workshops.