Consumer Satisfaction
Leadership
Julie Rentsch
Research Associate
Julie Rentsch is a Research Associate in the Center for Research and Education at Benjamin Rose Institute on Aging. She serves as Project...
Julie Rentsch is a Research Associate in the Center for Research and Education at Benjamin Rose Institute on Aging. She serves as Project Director for the Best Practice Caregiving project and oversees consumer satisfaction services for Benjamin Rose and its subsidiaries. Rentsch joined Benjamin Rose in 1999.
Rentsch has more than 20 years of experience as a research professional. She has extensive analytic and project management skills including database architecture and development. She served as the Care Consultation Information System (CCIS) developer and led the effort to design and develop a system to facilitate the delivery of the evidence-based program “BRI Care Consultation™.”
Rentsch serves as the Benjamin Rose CAHPS Survey Administrator and has been recognized by LeadingAge as a resource for organizations interested in understanding CAHPS reporting and star ratings.
Rentsch earned a Bachelor of Arts degree in psychology from Baldwin-Wallace College and a master’s degree in sociology from Cleveland State University.