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Content with Topic Program Evaluation and Consumer Satisfaction times .

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Ejaz, F. K., Noelker, L. S., Schur, D., Whitlatch, C. J., & Looman, W. J. (2002). Family satisfaction with nursing home care for relatives with dementia. The Journal of Applied Gerontology, 21(3), 368-384. doi:10.1177/073346480202100306

Noelker, L. S., Ejaz, F. K., & Schur, D. (2000). Prevalence and problems in the use of satisfaction surveys: Results from research on Ohio nursing homes. In J. Cohen-Mansfield, F. K. Ejaz, & P. Werner (Eds.), Satisfaction surveys in long-term care, (pp. 122-133). New York, NY: Springer.

Ejaz, F. K., Rose, M. S., Jones, J. (1998). Restraint removal and changes in social response among nursing home residents. Research on Social Work Practice, 8(1), 47-62. doi:10.1177/104973159800800105

Straker, J. K., Ejaz, F. K., McCarthy, C., & Jones, J. A. (2007). Developing and testing a satisfaction survey for nursing home residents: The Ohio experience. Journal of Aging and Social Policy, 19(2), 83-105. doi:10.1300/J031v19n02_05

Ejaz, F. K., Straker, J. K., Fox, K., & Swami, S. (2003). Developing a satisfaction survey for families of Ohio's nursing home residents. The Gerontologist, 43(4), 447-458. doi:10.1093/geront/43.4.447

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