Resource Library

Ejaz, F. K., Anetzberger, G. J., & Kethley, A. J. (2000). Assessing consumer satisfaction with long-term care services. In L. S. Noelker, & Z. Harel (Eds.), Linking quality of long-term care and quality of life (pp. 221-238). New York, NY: Springer.

Yarry, S., Judge, K. S., & Orsulic-Jeras. (2010). Applying a strength-based intervention for dyads with mild to moderate memory loss: Two case examples. Dementia, 9(4), 549-557. doi:10.1177/1471301210384315

Nagpaul, K. (2001). Application of elder abuse screening tools and referral protocol: Techniques and clinical considerations. Journal of Elder Abuse & Neglect 13(2). 59-78. doi:10.1300/J084v13n02_05

Hedeker, D., McMahon, S. D., Jason, L. A., & Salina, D. (1994). Analysis of clustered data in community psychology: With an example from a worksite smoking cessation project. American Journal of Community Psychology, 22(5), 595-615. doi:10.1007/BF02506895

Ejaz, F. K., (2000). An overview of the process of conducting consumer satisfaction surveys in nursing facilities. In J. Cohen-Mansfield, F. K. Ejaz, & P. Werner (Eds.), Satisfaction surveys in long-term Care (pp. 137-165). New York, NY: Springer.