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Ejaz, F. K., Anetzberger, G. J., & Kethley, A. J. (2000). Assessing consumer satisfaction with long-term care services. In L. S. Noelker, & Z. Harel (Eds.), Linking quality of long-term care and quality of life (pp. 221-238). New York, NY: Springer.

Ejaz, F. K., (2000). An overview of the process of conducting consumer satisfaction surveys in nursing facilities. In J. Cohen-Mansfield, F. K. Ejaz, & P. Werner (Eds.), Satisfaction surveys in long-term Care (pp. 137-165). New York, NY: Springer.

Ejaz, F. K., & Rose, M. S. (1997). A stepwise approach to reducing physical restraints in nursing homes. Nursing Home Medicine, 5(2), 62-68.

Ejaz, F. K., Noelker, L. S., Schur, D., Whitlatch, C. J., & Looman, W. J. (2002). Family satisfaction with nursing home care for relatives with dementia. The Journal of Applied Gerontology, 21(3), 368-384. doi:10.1177/073346480202100306

Ejaz, F. K., Noelker, L. S., Menne, H. L., & Bagaka's, J. G. (2008). The impact of stress and support on direct care workers' job satisfaction. The Gerontologist, 48(1), 60-70. doi:10.1093/geront/48.Supplement_1.60